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Dr. Phil’s guests prove that a person’s life can change in an instant — for better or worse. Erica says her mother, Jackie, abused her as a child — a claim Jackie denies — and looked the other way when she was being molested. For the first time in five years, Erica comes face to face with her mother — can they let go of the past and start the healing process? And, will Jackie take any ownership for the pain her daughter says she caused? Dr . Phil offers both women advice on forgiving and moving forward. Then, Karen says her life was changed in the blink of an eye when her 21-year-old daughter, Kyleigh, was killed — and she was faced with the difficult task of donating her daughter’s organs . Watch as Karen meets Dawn, the recipient of Kyleigh’s heart, for the first time! Plus, best-selling author Mitch Albom discusses his new book, The Time Keeper, and shares advice on how to stop wasting time — and start living life!