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For 15 years, reporter Steve Brodie has been following the cases of dozens of entrepreneurs who say Lloyds Bank failed their businesses and ruined their lives. Some Lloyds customers have made criminal complaints to the police about their former bank, but none have resulted in a full investigation. Lloyds says it has always worked to support business customers who got into difficulties following the financial crash . Now Panorama reveals new documents from inside the bank as well as whistleblower evidence which raises serious questions about the way the bank treated some of its customers.