Avsnitt 1

Tess guides Monica on her first assignment as a case worker after being promoted from search and rescue. On the southbound bus, she befriends David Morrow, a young boy who tells her that his mother and sister died in a car accident. After helping David fend off some bullies, Monica escorts him home. There she meets his father, Nick a police detective who is looking for a live-in nanny . Monica is hired on the spot, but soon has a chance encounter with Adam, the Angel of Death, who informs her that although David's sister, Katie died of crib death, his mother is very alive.